Our systems have been fully restored but part of our customers are still experiencing data delays. We are continuing to monitor for any further issues.
Posted Nov 27, 2020 - 18:33 EST
Update
Systems are starting to recover under substantial delay. We are continuing to monitor for any further issues.
Posted Nov 26, 2020 - 08:26 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 26, 2020 - 02:55 EST
Update
Prolonged AWS issues are impacting data processing, alarms and smart-temperature.
Posted Nov 25, 2020 - 12:34 EST
Identified
Prolonged AWS issues are impacting data processing, alarms and smart-temperature.
Posted Nov 25, 2020 - 12:33 EST
Investigating
Data processing is delayed due to high error rates in core AWS services. We are monitoring the situation.
Posted Nov 25, 2020 - 09:40 EST
This incident affected: Data processing, Alarms, and Smart-temp.